All items are final sale and non-refundable. We will not accept exchanges. Shipping costs are included in the price, but email us if you have specific shipping needs (ie signature required, insurance, etc.) Minimum order quantity of 25 items. Any orders under 25 items will be cancelled and refunded. If any manufacturing defects are found, you must let us know within 7 days of receiving the order, and we can resolve the issue. International orders will be charged for shipping costs after order is complete and order will not be shipped or fulfilled until shipping invoice is paid in full. Any duties or taxes incurred with an international shipment are the recepient's responsibility.